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Field Service Operations

Maximizing Equipment Availability

千蠃国际网址 Dematic materials handling systems are highly reliable.

Still, investment in preventative maintenance and proactive support pays for itself by optimizing productivity, reducing running costs, and maximizing equipment availability.

Field Service Support

Our field technicians have deep mechanical, electrical, and controls expertise and are available to support your maintenance activities through contract and non-contract arrangements.

Preventative and Reactive Maintenance

Preventative maintenance is fundamental in ensuring equipment availability when you need it the most. Our planned scheduled maintenance programs are tailored to support specific equipment requirements and have the flexibility to fit with your operational demands. In the event of a breakdown, the Dematic telephone support team is available 24/7 to diagnose and remotely resolve issues or to dispatch field service technicians if onsite intervention is required. (See Remote 千蠃国际网址千蠃国际网址 for more information.)

Condition-Based Monitoring

千蠃国际网址Our field technicians provide a number of specific condition based monitoring activities to ensure your maintenance activities are focused in the correct areas. These activities include vibration analysis, acoustic analysis, oil sampling, and thermography.

Field Service Operations - 千蠃国际网址 | DEMATIC North America 2020-03-23-千蠃国际官方网址-zjlewis.com-zjlewis.com

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Customer Service 千蠃国际网址

千蠃国际网址 Dematic works with you to ensure you get the best possible performance out of your system throughout its life. With our comprehensive range of service and support solutions, you can be assured that the people that designed and implemented the system are there to take care of it for you.

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